PRIVACY POLICY

Protection of personal data is of paramount importance to BENETTE Karolina Bajor company. During the processing of our customers’ personal data, we aim to maintain openness and transparency. This policy contains information about the type of data we collect, how we process it, protect it, and who our customers can contact in case of any questions or comments.

CONTACT INFORMATION REGARDING DATA PROTECTION

According to the General Data Protection Regulation (GDPR), BENETTE Karolina Bajor is an independent data controller responsible for storing information about customers, website visitors, etc.

Contact information:
BENETTE Karolina Bajor
ul. Prosta 11,
42-216 Częstochowa
NIP 9492254566
REGON 521738001
email: biuro@benette.eu
contact number: +48 690 111 120

CUSTOMER DATA PROCESSING

During contact with the company through the website, social media, email or telephone contact, as well as communication with customer service/technical support staff, we collect and process customers’ personal data.

THE DATA WE COLLECT AND USE INCLUDE:

• contact information such as name, email address, residential address, and phone number;
• traffic data regarding customers’ use of our website and the internet;
• information about customers’ interests and habits;
• purchase history;
• transaction data;
• customer service and technical support information;
• photos used on social media;
• IP address.

CUSTOMER PERSONAL DATA IS COLLECTED BY US IN ONE OR MORE OF THE FOLLOWING CASES:

• receiving our offer, placing an order, and finalizing the purchase;
• consenting to receive our newsletter and other marketing materials;
• setting up a user account on the benette.eu online store;
• contacting us (customer service, technical support, complaints, etc.);

WE COLLECT AND STORE CUSTOMER PERSONAL DATA FOR THE FOLLOWING NON-PERSONAL AND BUSINESS PURPOSES:

• processing purchases and delivering services (ours/customers);
• managing customer affairs;
• sending newsletters or other marketing materials;
• creating and managing user accounts;
• answering questions;
• conducting statistics and analysis used for product development, business optimization, and reporting purposes.
THE LEGAL BASIS FOR PROCESSING OUR CUSTOMERS’ PERSONAL DATA:

The legal basis for processing our customers’ personal data related to purchase, customer service, and technical support, as well as managing customer affairs, is the fulfillment of contracts between customers and BENETTE Karolina Bajor (General Data Protection Regulation Art. 6(1)(b)).
In addition, we process personal data based on consent to receive newsletters and other marketing materials (General Data Protection Regulation Art. 6(1)(a)).
We also process personal data for statistical and analytical purposes based on our legitimate interests related to product development, business optimization, and reporting (General Data Protection Regulation Art. 6(1)(f)).

WHO WE SHARE PERSONAL DATA WITH

Customer data may be shared with entities processing data based on a data processing agreement, including:

• hosting partners,
• transport operators,
• payment service providers,
• commercial partners in connection with customer management and marketing activities.
In certain circumstances and in accordance with the law, it may be necessary to disclose information to public authorities, including judicial authorities. For example, information may be transmitted to the police in cases of suspected fraud.

WITHDRAWAL/REVOCATION OF CONSENT

At any time, you can withdraw your consent to receive newsletters and close your user account on geticone.com. If this happens, we delete personal data unless we have the opportunity to continue processing it on another basis. To withdraw your consent to receive newsletters or other marketing materials, simply click the unsubscribe link in the newsletter. To close your user account on the website, please contact us at biuro@benette.eu.

WE DELETE CUSTOMER PERSONAL DATA WHEN IT IS NO LONGER NEEDED

We delete customer personal data when it is no longer needed for the purposes that justified its collection, processing, and storage. BENETTE Karolina Bajor securely stores personal data related to purchases, customer service, technical assistance, and customer management for a period specified by locally applicable laws.

USE OF COOKIES

COOKIES – PURPOSE AND SIGNIFICANCE

If we place cookies on the user’s device, they will be informed about their use and the data they collect.

CONSENT TO USE OF COOKIES

Before any cookies are placed on the user’s device, we will ask for their consent. However, cookies required to guarantee functionality and settings can be used without the user’s consent. More information about our policy on using cookies, as well as their deletion and rejection, can be found here. Information on withdrawing consent to the use of cookies can be found in our cookie policy.

CUSTOMER RIGHTS

Under applicable law, our customers have a number of rights regarding the collection of their personal data:

• the right to access data,
• the right to data portability,
• the right to correct data,
• the right to delete data,
• the right to object to processing based on a legitimate interest,
• the right to object to direct marketing,
• the right to limit processing.
If you are dissatisfied with the way your personal data is being handled, you can contact the local supervisory authority at any time. If you have any questions or concerns about your rights as a customer, please contact our data protection advisor by email at biuro@benette.eu.

If you intend to exercise your rights, please specify your requirements precisely and contact us. If you submit a request to us to provide personal data, change or delete information, or raise objections to our policy, we will conduct appropriate proceedings to fulfill the requests made in it. We will try to respond as quickly as possible and present our position within 14 days.